Logging Out

PeterJ · Post by **PeterJ** » Thu Jan 14, 2021 3:15 pm

Hi,

A number of you have made some enquiries about being logged out of the forum, so I have done some digging.

It is worth reading this thread:

https://www.phpbb.com/community/viewtopic.php?t=2502501

We are set to 60 minutes:

Vampyre · Post by **Vampyre** » Thu Jan 14, 2021 5:34 pm

Ha ha - that guy who set it to 100 seconds! If ewgf were here he wouldn't stand a chance.

MarkRJones1970 · Post by **MarkRJones1970** » Thu Jan 14, 2021 5:53 pm

I'm still getting logged out, sometimes I barely last 20 seconds.
Then when I try and log in I keep getting "The submitted form was invalid. Try submitting again." when my name and password are correct.

PeterJ · Post by **PeterJ** » Thu Jan 14, 2021 6:03 pm

Hi [mention]MarkRJones1970[/mention],

Please could you trying clearing your browser cache on all devices. Also, could you check you have Remember Me ticked? Cheers.

PeterJ · Post by **PeterJ** » Fri Jan 15, 2021 8:19 am

I appreciate some of you are still having problems. I have read through a number of posts on the phpBB forum and have issues with being logged out, and not being able to login. I have change the cookie setting to SSL. Some modern web browsers also block cookies by default, you would need to add SC as a trusted site.

You will need to delete your cookies.

I'm afraid I'm at my technical limits with this, so if any other phpBB forum admins out there can contribute that would be most welcome.

8BitAG · Post by **8BitAG** » Fri Jan 15, 2021 8:34 am

Had the "invalid form" error across multiple browsers (including ones never used for SC before) and multiple devices this morning. Have resorted to a very old ipad to log on a post this... Something can't be quite right. I don't have this issue with other phpbb boards.

PeterJ · Post by **PeterJ** » Fri Jan 15, 2021 8:39 am

Sorry to hear that. I had the same error this morning and had to clear all my cookies.

I've had no issues others have experienced previously.

As mentioned there are not that many settings. If other phpBB forum admins are here please contribute.

The fact you can login with your iPad does suggest something..

stupidget · Post by **stupidget** » Fri Jan 15, 2021 9:06 am

8BitAG wrote: ↑Fri Jan 15, 2021 8:34 am Had the "invalid form" error across multiple browsers (including ones never used for SC before) and multiple devices this morning. Have resorted to a very old ipad to log on a post this... Something can't be quite right. I don't have this issue with other phpbb boards.

I had this error this morning and fixed it by clearing all my cookies.

dfzx · Post by **dfzx** » Fri Jan 15, 2021 9:30 am

stupidget wrote: ↑Fri Jan 15, 2021 9:06 am
8BitAG wrote: ↑Fri Jan 15, 2021 8:34 am Had the "invalid form" error across multiple browsers (including ones never used for SC before) and multiple devices this morning. Have resorted to a very old ipad to log on a post this... Something can't be quite right. I don't have this issue with other phpbb boards.
I had this error this morning and fixed it by clearing all my cookies.

Same here...

Hedge1970 · Post by **Hedge1970** » Fri Jan 15, 2021 9:54 am

dfzx wrote: ↑Fri Jan 15, 2021 9:30 am
stupidget wrote: ↑Fri Jan 15, 2021 9:06 am I had this error this morning and fixed it by clearing all my cookies.
Same here...

Same here

stupidget · Post by **stupidget** » Fri Jan 15, 2021 10:44 am

It doesn't stop the logging out issue though.

Sokurah · Post by **Sokurah** » Fri Jan 15, 2021 10:59 am

I had a lot of problems with the cookies and logging on, back in the early days, but it has worked perfectly for a long time.
However, this morning I had the problems again.

My solution was this;

I didn't really want to clear all my cookies, but instead of deleting ALL cookies in Chrome when the browser is closed, there is an option to only delete cookies for specific sites. So I added "spectrumcomputing.co.uk" to that list and that works fine

Juan F. Ramirez · Post by **Juan F. Ramirez** » Fri Jan 15, 2021 12:12 pm

Sokurah wrote: ↑Fri Jan 15, 2021 10:59 am [...] there is an option to only delete cookies for specific sites. So I added "spectrumcomputing.co.uk" to that list and that works fine

Thanks for the tip, I could log in by doing that.

I had thought before that Chrome option was just the opposite: mark the sites you don't want the cookies to be cleared

PeterJ · Post by **PeterJ** » Fri Jan 15, 2021 12:24 pm

stupidget wrote: ↑Fri Jan 15, 2021 10:44 am It doesn't stop the logging out issue though.

According to the post I posted on this thread earlier. The session lasts 60 minutes.

stupidget · Post by **stupidget** » Fri Jan 15, 2021 1:13 pm

In the scheme of things, having to manually log back into a Spectrum Forum isn't really high on my list of problems

Luzie · Post by **Luzie** » Fri Jan 15, 2021 1:39 pm

Same problem here (with Firefox v84.0.2 64-Bit under Win10 x64):

Get error "The submitted form was invalid. Try submitting again." while trying to login with stored credentials.

Have to open a new "Private browsing Window" to be able to login to the forum.

Doesn´t help to press "Delete cookies " at the "Spectrum Computing Forum home" page.

PeterJ · Post by **PeterJ** » Fri Jan 15, 2021 1:53 pm

Luzie wrote: ↑Fri Jan 15, 2021 1:39 pm Same problem here (with Firefox v84.0.2 64-Bit under Win10 x64):

Get error "The submitted form was invalid. Try submitting again." while trying to login with stored credentials.

Have to open a new "Private browsing Window" to be able to login to the forum.

Doesn´t help to press "Delete cookies " at the "Spectrum Computing Forum home" page.

Hi, deleting cookies seems to work for everyone else who has contacted me. Please also close the browser and re-open.

1024MAK · Post by **1024MAK** » Fri Jan 15, 2021 2:18 pm

Important unhelpful information (opens in a new accent...)

Mark

+3code · Post by **+3code** » Fri Jan 15, 2021 2:23 pm

PeterJ wrote: ↑Fri Jan 15, 2021 1:53 pm
Luzie wrote: ↑Fri Jan 15, 2021 1:39 pm Same problem here (with Firefox v84.0.2 64-Bit under Win10 x64):

Get error "The submitted form was invalid. Try submitting again." while trying to login with stored credentials.

Have to open a new "Private browsing Window" to be able to login to the forum.

Doesn´t help to press "Delete cookies " at the "Spectrum Computing Forum home" page.
Hi, deleting cookies seems to work for everyone else who has contacted me. Please also close the browser and re-open.

Uh, thanks for the info, I'm actually using a "Private Window" in Firefox, I had the "The submitted form was invalid. Try submitting again." error too attemping the "Contact Us" form, the "I forgot my password" form and the "Resend activation email" form.

PeterJ · Post by **PeterJ** » Fri Jan 15, 2021 2:25 pm

Can you delete cookies and not use a private window please?

You seem to be in now.

+3code · Post by **+3code** » Fri Jan 15, 2021 2:29 pm

PeterJ wrote: ↑Fri Jan 15, 2021 2:25 pm Can you delete cookies and not use a private window please?

You seem to be in now.

I tried it but not works (using Firefox and K-Meleon).

PeterJ · Post by **PeterJ** » Fri Jan 15, 2021 2:30 pm

But you must be logged in now?

Sorry, can't help you more. Seems to work for everyone else who had made contact.

+3code · Post by **+3code** » Fri Jan 15, 2021 2:32 pm

PeterJ wrote: ↑Fri Jan 15, 2021 2:30 pm But you must be logged in now?

Sorry, can't help you more. Seems to work for everyone else who had made contact.

Don't Worry, with the Private Window works fine, I will try later in normal mode, perhaps is the cache or so.

druellan · Post by **druellan** » Fri Jan 15, 2021 2:39 pm

I'm in Brave and just confirmed it is a problem with the cookies. I recommend to check the cookies list, search for spectrumcomputing.co.uk and clear everything, might be more than one cookie. Next restart the browser.

+3code · Post by **+3code** » Fri Jan 15, 2021 3:09 pm

druellan wrote: ↑Fri Jan 15, 2021 2:39 pm I'm in Brave and just confirmed it is a problem with the cookies. I recommend to check the cookies list, search for spectrumcomputing.co.uk and clear everything, might be more than one cookie. Next restart the browser.

Yeah, tnks, I've erased all the spectrumcomputing (4) and .spectrumcomputing (8 or so) cookies in K-Meleon and now works all OK, I will see latter with Firefox. Thanks

Spectrum Computing

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